Terms of service

Terms of Service

Last Updated: October 11, 2026

These Terms of Service govern your use of the ZELVANTACADEMY website and your purchase of digital educational products and subscription services.

By using our website or purchasing a subscription, you agree to these terms, subject to any mandatory rights provided by applicable law.

1. Business Information

ZELVANTACADEMY is the brand name used on this website.

The website is operated by:

Legal Business Name: QUENVORA LLC

Business Address: 5830 E 2ND ST STE 7000, 38600 CASPER, WY 82609, USA

In these terms, "we," "us," and "our" refer to the operator of ZELVANTACADEMY.

2. Our Digital Services

ZELVANTACADEMY offers digital educational resources designed to help customers improve their English language skills.

Depending on the selected subscription plan, resources may include vocabulary guides, grammar exercises, worksheets, study materials, and other digital learning content.

The specific resources included in each subscription will be described on the relevant product page.

We do not guarantee a particular language proficiency level, examination result, career outcome, or rate of progress.

3. Subscription Plans and Pricing

Available subscription plans, prices, included resources, and billing frequency are displayed on the relevant product pages and during checkout.

Unless expressly stated otherwise, subscriptions are billed monthly and automatically renew until canceled.

By completing a purchase, you authorize the recurring payments disclosed during checkout.

Any applicable taxes and changes to subscription pricing will be handled in accordance with the information provided to customers and applicable law.

4. Automatic Renewal

Your subscription automatically renews at the end of each monthly billing period unless canceled before the next renewal payment is processed.

The applicable subscription price will be charged using the payment method authorized during checkout.

The renewal frequency, amount, and cancellation process will be disclosed before purchase.

5. Cancellation Policy

You may cancel your subscription at any time using the available subscription management options or by contacting our customer support team.

Once cancellation takes effect:

Future automatic renewals will stop.
Access will generally remain available until the end of the current paid billing period.
Cancellation will not automatically generate a refund for the current billing period.

If a renewal payment has already been processed before cancellation takes effect, cancellation will generally apply to the following billing period.

Mandatory statutory cancellation rights remain unaffected.

6. Refund Policy

Refund requests are governed by our Return and Refund Policy.

As a general rule, payments for a billing period that has started and during which digital access has been provided are non-refundable, except where required by applicable law or otherwise approved under that policy.

Duplicate payments, confirmed billing errors, and failures to provide the purchased digital service will be reviewed and resolved as appropriate.

Nothing in these terms removes any mandatory consumer right to a refund or another remedy.

7. Digital Delivery and Access

All products are delivered digitally. No physical products are sold or shipped.

Access is provided through the method described on the relevant product page or during checkout, which may include an online account, downloadable materials, or another electronic delivery method.

Customers are responsible for providing accurate contact information and maintaining compatible devices and internet access.

If purchased materials are unavailable or access does not work as agreed, please contact our support team.

8. Acceptable Use

Customers must use our website and educational resources lawfully.

Unless authorized by us or permitted by law, customers must not reproduce, redistribute, resell, or commercially exploit our digital materials.

Customers must not interfere with the operation or security of our website.

9. Intellectual Property

The ZELVANTACADEMY brand, website content, and educational materials are owned by or licensed to the relevant rights holders.

A subscription grants access to the resources included in the selected plan for the applicable subscription period. It does not transfer ownership of the underlying intellectual property.

10. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

11. Changes to Our Services and Terms

We may update our digital services and these terms when reasonably necessary. Material changes affecting existing subscriptions will be communicated where required by applicable law.

Changes will not remove statutory rights or override protections that must legally apply to an existing purchase.

12. Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

We do not guarantee particular educational results, as progress depends on individual circumstances and learning activity.

13. Governing Law and Consumer Rights

These terms are subject to applicable law. Mandatory consumer protections in the customer's country of residence remain unaffected where applicable.

Nothing in these terms prevents customers from exercising rights that cannot lawfully be excluded.

14. Contact Information

Brand Name: ZELVANTACADEMY