Privacy Policy

Last Updated: October 11, 2026

This Privacy Policy explains how ZELVANTACADEMY, operated by QUENVORA LLC, collects, uses, stores, and protects personal information when you visit our website, purchase a digital product, subscribe to a plan, or contact us.

1. Information We Collect

Depending on how you use our website, we may collect:

• Name and email address.
• Order details and subscription information.
• Billing records and transaction references.
• Information provided when contacting customer support.
• Technical information, including browser type, device information, and website usage.
• Cookie and similar technology data, where applicable.

We aim to collect only information reasonably necessary for the purposes described in this policy.

2. Payment Information

Payments are processed through the payment methods made available during checkout.

Payment service providers may collect and process payment information under their own terms and privacy policies.

We do not intentionally store full payment card numbers or card security codes on our own systems unless an appropriately secured and lawful arrangement expressly provides for this.

3. How We Use Personal Information

We may use personal information to:

• Process purchases and manage subscriptions.
• Provide access to purchased digital educational materials.
• Administer recurring billing and subscription cancellations.
• Respond to customer enquiries.
• Investigate billing errors and refund requests.
• Maintain website security and prevent fraudulent activity.
• Meet accounting, tax, and other legal obligations.
• Improve our website and services where permitted by law.

4. Subscription Information

We use relevant purchase and subscription information to administer monthly renewals, record cancellations, manage access to digital content, maintain transaction records, and respond to billing enquiries.

Relevant information may be processed by service providers involved in website operations, subscription management, digital delivery, and payment processing.

5. Legal Basis for Processing

Where applicable data protection laws require a legal basis, we process personal information as necessary to perform a contract, comply with legal obligations, pursue legitimate interests, or obtain consent where required.

Where the General Data Protection Regulation applies, we will respect the rights and obligations established by that regulation.

6. Sharing Personal Information

We may share relevant information with service providers that help us operate our business, including website hosting providers, e-commerce platforms, payment processors, digital content delivery providers, customer support services, professional advisers, and public authorities where legally required.

We do not sell personal information in exchange for money. Any other sharing or advertising-related processing will be handled in accordance with applicable law.

7. Cookies

Our website and its service providers may use cookies or similar technologies for essential website functions, preferences, performance measurement, and other permitted purposes.

Where required by law, non-essential cookies will only be used after the necessary consent has been obtained.

You may also be able to manage cookies through your browser settings.

8. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide our services, administer subscriptions, resolve disputes, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

9. International Data Transfers

Depending on the location of our service providers, personal information may be processed in countries other than the country where you reside.

Where applicable law requires safeguards for international transfers, we will use appropriate safeguards as required by law.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information. You may also have rights relating to data portability and objections to certain processing.

Where processing is based on consent, you may withdraw that consent without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact us using the details published on our website. We may need to verify your identity before responding.

11. Children's Privacy

Our services are not intended to knowingly collect children's personal information in violation of applicable law.

If you believe a child has provided personal information in circumstances that violate applicable law, please contact us so we can review the matter.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the independent privacy practices of third parties. Please review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. Updates will be published on this page with a revised date.

14. Contact Information

Brand Name: ZELVANTACADEMY

Legal Business Name: QUENVORA LLC

Business Address: 5830 E 2ND ST STE 7000, 38600 CASPER, WY 82609, USA

For privacy-related questions or requests, please contact us using the details above.